Refund & Exchange Service at
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Refund & Exchange

Exchange & Refund

Welcome to our Exchange & Refund web page.
Here, we hope that you will be able to resolve whatever problems you are experiencing. We're very sorry for whatever inconvenience your purchase may have caused you.

Refunds - After a return has been received, please allow 5-7 business days for us to process. If using a credit card, refunds will be credited to your account. It may take up to 3-5 business days for this to reflect on your statement depending on your bank's policies. An e-mail confirmation will be sent when your return has been processed.

Exchanges - Exchanges may be made within 30 days of your delivery. Products returned for refund must be in a new and unused condition and must contain all original packaging and accessories. Shipping charges will be on your side if exchange for wrong selection or any other reasons caused on your side, and additional shipping charges may apply to deliver your new product. 

Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.

Return Address
U.S. Add:  3939 Germantown ave Philadelphia  Pa 19140 room 303
Consignee: Jasper Jiang
Tel: +1 2065121452
CN Add: No7, Su-Shan Road, Sha-Tou Precint, Chang-An Town, Dongguan City, Guangdong Province, China.
Consignee: Jasper Jiang
Tel: 138 2920 6507

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